Juan de Fuca Rec Centre

Helpful guide to setting up and accessing your account:

Creating a new online account

Activating your account online

Browsing and registering for courses

Registration day tips and tricks

Click here for more detailed help section including videos.

Creating a new online account

Click “Register” to create a new account.
Enter in your personal information such as name, address, contact information, and password. Required fields are indicated with a * and require a response to save.
Click “Register” to complete.
From the menu, you should now see your first and last name as the logged in user.

WSPR-Intelli Help - Creating a New Account.pdf

Activating your account online

Click “Logon” to log into your account.
Click the link to create a password for your online account, or if you’ve forgotten your password.
Enter your email address.
• If your last visit was before December 1st, 2021, please use the email you used in PerfectMind
• If your last visit was after December 1st, 2021, please use the email you provided when creating your Intelligenz account
• If unsure, contact reception at 250-478-8384 or reception@westshorerecreation.ca for assistance
You will receive an email from reception@westshorerecreation.ca with a password reset link.
Open the email and click the link. If you have trouble clicking the link, try coping and pasting it into your browser.
Type and confirm your new password. Passwords must be at least 8 characters and have 1 uppercase letter.
You can now login to view your account information and register for courses.

WSPR-Intelli Help - First Login & Password Reset.pdf

Navigating your Account

Click “Logon” to log into your account.
Choose your menu option.
On a PC/Laptop, the menu options appear on the main page.

MENU OPTIONS OVERVIEW:

My Account:

Balances owing and payment schedules for memberships and childcare

My Password:

Change your password here

My Details:

Update name, address and contact information

My Baskets:

View any pending transactions

My Memberships:

Shows memberships for all family members
Can view for one or multiple family members at a time
Option to view cancelled and finished memberships

My Courses: best used to view camps or programs that span a series of weeks

Course will be listed by its type, not name
Shows registered courses for all family members
Can view for one or multiple family members at a time
Option to view confirmed courses only, or waitlisted courses

My Appointments: best used to view drop-in classes

Shows upcoming class schedule for all family members
Can view for one or multiple family members at a time
Date range is adjustable
Drop-in classes can be rebooked from this screen

My Statements:

View invoices from previous transactions (registrations, memberships, drop-in classes)
View account credits for cancelled programs/services
Pay outstanding invoices

My Outstanding Invoices:

View and pay outstanding invoices

My Groups:

Add/edit/remove family group members
Add/edit/remove corporate group members

My Preferences:

Update communication preference settings for promotions and reminders

My Forms:

Update form responses for registered courses and other services

WSPR-Intelli Help - Navigating your Account.pdf

Juan de Fuca Rec Centre

Sat, 11-May-24

Previous Week Mon Tue Wed Thu Fri Sat Sun Next Week

Previous Week Next Week

Mon Tue Wed Thu Fri Sat Sun

Aqua Babies & Tots (Diaper Dive & Little Learner)

Date: Sat, 11-May-24

Time: 8:30 AM - 9:00 AM (30 mins)

Staff: McConnell, Avah

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Aqua Babies & Tots (Diaper Dive & Little Learner)

Date: Sat, 11-May-24

Time: 8:30 AM - 9:00 AM (30 mins)

Staff: Simmons, Sophie

Location: Leisure Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Twos Beginner & Advanced (Twos in Training - Top)

Date: Sat, 11-May-24

Time: 8:45 AM - 9:15 AM (30 mins)

Staff: Stephenson, Melinda

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Twos Beginner & Advanced (Twos in Training - Top)

Date: Sat, 11-May-24

Time: 8:45 AM - 9:15 AM (30 mins)

Staff: Koutougos, Georgia

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Terrific Twos

Date: Sat, 11-May-24

Time: 9:00 AM - 9:30 AM (30 mins)

Staff: McConnell, Avah

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 3 (Swim Kids 3)

Date: Sat, 11-May-24

Time: 9:00 AM - 9:30 AM (30 mins)

Staff: Simmons, Sophie

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Engineering for Kids - Juniors

Date: Sat, 11-May-24

Time: 9:00 AM - 10:00 AM (60 mins)

Staff: Engineering for Kids, Staff

Location: Langford Room

Venue: Juan de Fuca Rec Centre

Spaces: 4

Unavailable

Indoor Cycling

Date: Sat, 11-May-24

Time: 9:00 AM - 9:45 AM (45 mins)

Staff: West Shore Parks & Rec, Staff

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 11

Completed

3 - Snapper (Red Snapper)

Date: Sat, 11-May-24

Time: 9:00 AM - 9:30 AM (30 mins)

Staff: Nesbitt, Annika

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Terrific Twos

Date: Sat, 11-May-24

Time: 9:00 AM - 9:30 AM (30 mins)

Staff: Simmons, Charlotte

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Sat, 11-May-24

Time: 9:00 AM - 9:30 AM (30 mins)

Staff: Chalifour, Ethan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Sat, 11-May-24

Time: 9:15 AM - 9:45 AM (30 mins)

Staff: Koutougos, Georgia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Sat, 11-May-24

Time: 9:30 AM - 10:00 AM (30 mins)

Staff: Simmons, Charlotte

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Sat, 11-May-24

Time: 9:30 AM - 10:00 AM (30 mins)

Staff: Chalifour, Ethan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 2 (Swim Kids 2)

Date: Sat, 11-May-24

Time: 9:30 AM - 10:00 AM (30 mins)

Staff: Simmons, Sophie

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Twos Beginner & Advanced (Twos in Training - Top)

Date: Sat, 11-May-24

Time: 9:30 AM - 10:00 AM (30 mins)

Staff: Nesbitt, Annika

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

3 - Snapper (Red Snapper)

Date: Sat, 11-May-24

Time: 9:45 AM - 10:15 AM (30 mins)

Staff: Koutougos, Georgia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Terrific Twos

Date: Sat, 11-May-24

Time: 10:00 AM - 10:30 AM (30 mins)

Staff: Nesbitt, Annika

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Sat, 11-May-24

Time: 10:00 AM - 10:30 AM (30 mins)

Staff: Simmons, Sophie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Adult Pickleball

Date: Sat, 11-May-24

Time: 10:00 AM - 12:00 PM (120 mins)

Location: Sports Floor 1 & 2

Venue: Juan de Fuca Rec Centre

Spaces: 2

Completed

3 - Snapper (Red Snapper)

Date: Sat, 11-May-24

Time: 10:00 AM - 10:30 AM (30 mins)

Staff: Simmons, Charlotte

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Total Body Conditioning

Date: Sat, 11-May-24

Time: 10:00 AM - 11:00 AM (60 mins)

Staff: West Shore Parks & Rec, Staff

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 24

Completed

Terrific Twos

Date: Sat, 11-May-24

Time: 10:00 AM - 10:30 AM (30 mins)

Staff: Chalifour, Ethan

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Swim Safe 2 (Swim Kids 2)

Date: Sat, 11-May-24

Time: 10:15 AM - 10:45 AM (30 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Sat, 11-May-24

Time: 10:30 AM - 11:00 AM (30 mins)

Staff: Koutougos, Georgia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Sat, 11-May-24

Time: 10:30 AM - 11:00 AM (30 mins)

Staff: Simmons, Charlotte

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Engineering for Kids - School Age

Date: Sat, 11-May-24

Time: 10:30 AM - 12:00 PM (90 mins)

Staff: Engineering for Kids, Staff

Location: Langford Room

Venue: Juan de Fuca Rec Centre

Spaces: 5

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Sat, 11-May-24

Time: 10:30 AM - 11:00 AM (30 mins)

Staff: Chalifour, Ethan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Sat, 11-May-24

Time: 10:30 AM - 11:00 AM (30 mins)

Staff: Nesbitt, Annika

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Sat, 11-May-24

Time: 10:30 AM - 11:00 AM (30 mins)

Staff: Simmons, Sophie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

3 - Snapper (Red Snapper)

Date: Sat, 11-May-24

Time: 11:00 AM - 11:30 AM (30 mins)

Staff: Simmons, Sophie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Skills (6 & 7) (Swim Kids 6/7)

Date: Sat, 11-May-24

Time: 11:00 AM - 11:45 AM (45 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 3 (Swim Kids 3)

Date: Sat, 11-May-24

Time: 11:00 AM - 11:30 AM (30 mins)

Staff: Nesbitt, Annika

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Sat, 11-May-24

Time: 11:00 AM - 11:30 AM (30 mins)

Staff: Koutougos, Georgia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

3 - Snapper (Red Snapper)

Date: Sat, 11-May-24

Time: 11:00 AM - 11:30 AM (30 mins)

Staff: Chalifour, Ethan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Sat, 11-May-24

Time: 11:15 AM - 11:45 AM (30 mins)

Staff: Simmons, Charlotte

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Bronze 5 Hr Class

Date: Sat, 11-May-24

Time: 11:30 AM - 4:30 PM (300 mins)

Staff: Woolley, Devon

Location: Fitness Studio, Lane 1, Lane 2

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

Swim Safe 4 (Swim Kids 4)

Date: Sat, 11-May-24

Time: 11:30 AM - 12:00 PM (30 mins)

Staff: Simmons, Sophie

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 4 (Swim Kids 4)

Date: Sat, 11-May-24

Time: 11:30 AM - 12:00 PM (30 mins)

Staff: Chalifour, Ethan

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Sat, 11-May-24

Time: 11:30 AM - 12:00 PM (30 mins)

Staff: Nesbitt, Annika

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Sat, 11-May-24

Time: 11:30 AM - 12:00 PM (30 mins)

Staff: Koutougos, Georgia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Sat, 11-May-24

Time: 11:45 AM - 12:15 PM (30 mins)

Staff: Simmons, Charlotte

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Skills 5 (Swim Kids 5)

Date: Sat, 11-May-24

Time: 12:00 PM - 12:45 PM (45 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

Swim Skills 8. 9. & 10 (Swim Kids 8, 9, 10)

Date: Sat, 11-May-24

Time: 12:00 PM - 1:00 PM (60 mins)

Staff: Nesbitt, Annika

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 2

Unavailable

School Age (ISC2- Langford)

Date: Sat, 11-May-24

Time: 12:30 PM - 3:00 PM (150 mins)

Staff: WSPR Reception, Staff

Location: Langford Room, Sports Floor 2

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Parties

Date: Sat, 11-May-24

Time: 1:00 PM - 4:00 PM (180 mins)

Staff: West Shore Parks & Rec, Staff

Location: Highlands Room

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

5 and under party (ISC1-Playroom)

Date: Sat, 11-May-24

Time: 1:00 PM - 3:30 PM (150 mins)

Staff: West Shore Parks & Rec, Staff

Location: Playroom, Sports Floor 1

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Turf Birthday Party (Turf & Youth Room)

Date: Sat, 11-May-24

Time: 1:30 PM - 4:00 PM (150 mins)

Staff: West Shore Parks & Rec, Staff

Location: Youth Room, Indoor Sports Turf

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Basketball Drop In

Date: Sat, 11-May-24

Time: 4:00 PM - 6:00 PM (120 mins)

Location: Sports Floor 1 & 2

Venue: Juan de Fuca Rec Centre

Spaces: 20

Unavailable

Leisure Pool Private Class

Date: Sat, 11-May-24

Time: 4:15 PM - 4:45 PM (30 mins)

Staff: Tsai, Valerie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Sat, 11-May-24

Time: 4:45 PM - 5:15 PM (30 mins)

Staff: Tsai, Valerie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Sat, 11-May-24

Time: 5:15 PM - 5:45 PM (30 mins)

Staff: Tsai, Valerie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Sat, 11-May-24

Time: 5:45 PM - 6:15 PM (30 mins)

Staff: Tsai, Valerie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Date	Time	Class	Instructors	Location	Venue	Spaces	Availability
Sat 11 May	8:30 AM - 9:00 AM (30 mins)	Aqua Babies & Tots (Diaper Dive & Little Learner)	McConnell, Avah	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	8:30 AM - 9:00 AM (30 mins)	Aqua Babies & Tots (Diaper Dive & Little Learner)	Simmons, Sophie	Leisure Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Sat 11 May	8:45 AM - 9:15 AM (30 mins)	Twos Beginner & Advanced (Twos in Training - Top)	Stephenson, Melinda	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	8:45 AM - 9:15 AM (30 mins)	Twos Beginner & Advanced (Twos in Training - Top)	Koutougos, Georgia	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:00 AM - 9:30 AM (30 mins)	Terrific Twos	McConnell, Avah	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:00 AM - 9:30 AM (30 mins)	Swim Safe 3 (Swim Kids 3)	Simmons, Sophie	Main Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Sat 11 May	9:00 AM - 10:00 AM (60 mins)	Engineering for Kids - Juniors	Engineering for Kids, Staff	Langford Room	Juan de Fuca Rec Centre	4	Booking Unavailable
Sat 11 May	9:00 AM - 9:45 AM (45 mins)	Indoor Cycling	West Shore Parks & Rec, Staff	Fitness Studio	Juan de Fuca Rec Centre	11	Completed
Sat 11 May	9:00 AM - 9:30 AM (30 mins)	3 - Snapper (Red Snapper)	Nesbitt, Annika	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:00 AM - 9:30 AM (30 mins)	Terrific Twos	Simmons, Charlotte	Adventure Pool	Juan de Fuca Rec Centre	1	Booking Unavailable
Sat 11 May	9:00 AM - 9:30 AM (30 mins)	1 - Starfish (Yellow Seahorse)	Chalifour, Ethan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:15 AM - 9:45 AM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Koutougos, Georgia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:30 AM - 10:00 AM (30 mins)	1 - Starfish (Yellow Seahorse)	Simmons, Charlotte	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:30 AM - 10:00 AM (30 mins)	1 - Starfish (Yellow Seahorse)	Chalifour, Ethan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:30 AM - 10:00 AM (30 mins)	Swim Safe 2 (Swim Kids 2)	Simmons, Sophie	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:30 AM - 10:00 AM (30 mins)	Twos Beginner & Advanced (Twos in Training - Top)	Nesbitt, Annika	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	9:45 AM - 10:15 AM (30 mins)	3 - Snapper (Red Snapper)	Koutougos, Georgia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:00 AM - 10:30 AM (30 mins)	Terrific Twos	Nesbitt, Annika	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:00 AM - 10:30 AM (30 mins)	1 - Starfish (Yellow Seahorse)	Simmons, Sophie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:00 AM - 12:00 PM (120 mins)	Adult Pickleball		Sports Floor 1 & 2	Juan de Fuca Rec Centre	2	Completed
Sat 11 May	10:00 AM - 10:30 AM (30 mins)	3 - Snapper (Red Snapper)	Simmons, Charlotte	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:00 AM - 11:00 AM (60 mins)	Total Body Conditioning	West Shore Parks & Rec, Staff	Fitness Studio	Juan de Fuca Rec Centre	24	Completed
Sat 11 May	10:00 AM - 10:30 AM (30 mins)	Terrific Twos	Chalifour, Ethan	Adventure Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Sat 11 May	10:15 AM - 10:45 AM (30 mins)	Swim Safe 2 (Swim Kids 2)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:30 AM - 11:00 AM (30 mins)	1 - Starfish (Yellow Seahorse)	Koutougos, Georgia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:30 AM - 11:00 AM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Simmons, Charlotte	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:30 AM - 12:00 PM (90 mins)	Engineering for Kids - School Age	Engineering for Kids, Staff	Langford Room	Juan de Fuca Rec Centre	5	Booking Unavailable
Sat 11 May	10:30 AM - 11:00 AM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Chalifour, Ethan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:30 AM - 11:00 AM (30 mins)	Swim Safe 1 (Swim Kids 1)	Nesbitt, Annika	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	10:30 AM - 11:00 AM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Simmons, Sophie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:00 AM - 11:30 AM (30 mins)	3 - Snapper (Red Snapper)	Simmons, Sophie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:00 AM - 11:45 AM (45 mins)	Swim Skills (6 & 7) (Swim Kids 6/7)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:00 AM - 11:30 AM (30 mins)	Swim Safe 3 (Swim Kids 3)	Nesbitt, Annika	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:00 AM - 11:30 AM (30 mins)	Swim Safe 1 (Swim Kids 1)	Koutougos, Georgia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:00 AM - 11:30 AM (30 mins)	3 - Snapper (Red Snapper)	Chalifour, Ethan	Leisure Pool Tank	Juan de Fuca Rec Centre	1	Booking Unavailable
Sat 11 May	11:15 AM - 11:45 AM (30 mins)	1 - Starfish (Yellow Seahorse)	Simmons, Charlotte	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:30 AM - 4:30 PM (300 mins)	Bronze 5 Hr Class	Woolley, Devon	Bronze 5 Hr Class Sat, 11-May-24, 11:30 AM - 4:30 PM Multiple Locations Fitness Studio Lane 1 Lane 2	Juan de Fuca Rec Centre	1	Booking Unavailable
Sat 11 May	11:30 AM - 12:00 PM (30 mins)	Swim Safe 4 (Swim Kids 4)	Simmons, Sophie	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:30 AM - 12:00 PM (30 mins)	Swim Safe 4 (Swim Kids 4)	Chalifour, Ethan	Main Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Sat 11 May	11:30 AM - 12:00 PM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Nesbitt, Annika	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:30 AM - 12:00 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Koutougos, Georgia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	11:45 AM - 12:15 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Simmons, Charlotte	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	12:00 PM - 12:45 PM (45 mins)	Swim Skills 5 (Swim Kids 5)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	1	Booking Unavailable
Sat 11 May	12:00 PM - 1:00 PM (60 mins)	Swim Skills 8. 9. & 10 (Swim Kids 8, 9, 10)	Nesbitt, Annika	Main Pool	Juan de Fuca Rec Centre	2	Booking Unavailable
Sat 11 May	12:30 PM - 3:00 PM (150 mins)	School Age (ISC2- Langford)	WSPR Reception, Staff	School Age (ISC2- Langford) Sat, 11-May-24, 12:30 PM - 3:00 PM Multiple Locations Langford Room Sports Floor 2	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	1:00 PM - 4:00 PM (180 mins)	Swim Parties	West Shore Parks & Rec, Staff	Highlands Room	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	1:00 PM - 3:30 PM (150 mins)	5 and under party (ISC1-Playroom)	West Shore Parks & Rec, Staff	5 and under party (ISC1-Playroom) Sat, 11-May-24, 1:00 PM - 3:30 PM Multiple Locations Playroom Sports Floor 1	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	1:30 PM - 4:00 PM (150 mins)	Turf Birthday Party (Turf & Youth Room)	West Shore Parks & Rec, Staff	Turf Birthday Party (Turf & Youth Room) Sat, 11-May-24, 1:30 PM - 4:00 PM Multiple Locations Youth Room Indoor Sports Turf	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	4:00 PM - 6:00 PM (120 mins)	Basketball Drop In		Sports Floor 1 & 2	Juan de Fuca Rec Centre	20	Booking Unavailable
Sat 11 May	4:15 PM - 4:45 PM (30 mins)	Leisure Pool Private Class	Tsai, Valerie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	4:45 PM - 5:15 PM (30 mins)	Leisure Pool Private Class	Tsai, Valerie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	5:15 PM - 5:45 PM (30 mins)	Leisure Pool Private Class	Tsai, Valerie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Sat 11 May	5:45 PM - 6:15 PM (30 mins)	Leisure Pool Private Class	Tsai, Valerie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable

Participant	Activity	Date	Time	Venue

CANCELLATION AND WITHDRAWLS

General Programs
Full credits or refunds will be processed by contacting reception a minimum of 7 DAYS for pro-d day, winter break, spring break and summer camps and 3 DAYS prior to the start of all other courses/program start dates (less supply costs). No refunds or credits will be given for dates of classes that have passed unless a medical note is supplied, and proof of absence can be obtained. Full credits or refunds are issued when WSPR cancels a program or when a program is not convenient due to unforeseen course changes. Every effort will be made by WSPR staff to cancel a class/program in a timely manner (3 to 5 DAYS prior to program start date).

Birthday Parties
Full credits or refunds are issued for cancellations made at least 14 DAYS prior to program start date.

Aquatics

Swimming Lessons
Prorated refunds or credits are issued for cancellations made before the SECOND CLASS. After the second class, a withdrawal and credit may be permitted for the remainder of the lesson set if at least 6 classes remain, and only if reception can fill the space from the waitlist. Withdrawal requests less than 72 HOURS prior to the upcoming lesson will be charged one lesson. Classes cannot be rescheduled. Makeup lessons are not provided.
Advanced Aquatic Courses
Full credits or refunds are issued for cancellations made at least 7 DAYS prior to course start date. Cancellation requests with less than 7 days’ notice will only be permitted if class enrollment is not below its minimum of 6 participants. Cancellation requests and refunds of materials are not permitted once course has started.

Personal Training & Rehabilitation
At least 24 HOURS notice is required to reschedule personal training and rehabilitation appointments. Cancellation requests less than 24 HOURS prior to the upcoming appointment will be charged one session. Personal Training and Rehabilitation packages expire 6 months fromdate of purchase. Refunds may be issued for medical reasons at the discretion of the program supervisor.

Childcare

Afterschool Care and Licensed Childcare – 10-Month Preschool and Nature Preschool
Withdrawals require a minimum of 1 MONTH’s written notice and will take effect on the first of the applicable month (for example, notice given by November 1st will take effect on December 1st). If 1 month’s notice is not given, a 1-month fee charge will apply. Notice of withdrawal must be given by the last day of the month. Withdrawals or refunds are not given for a partial month. Notice of withdrawal must be given directly to the program supervisor. No refunds or credits are given for days absent due to illness, appointments, extracurricular activities, visiting friends, vacation, etc. In the case of extended illness, a medical note must be provided, and refunds or credits will be considered on an individual basis.
Licensed Childcare – Daycare
Withdrawals require a minimum of 2 MONTHS’ written notice and will take effect on the first of the applicable month (for example, notice given by November 1st will take effect on January 1st). If 2 months’ notice is not given, a 1-month fee charge will apply. Notice of withdrawal must be given by the last day of the month. Withdrawals or refunds are not given for a partial month. Notice of withdrawal must be emailed to the licensed daycare & preschool programmer. No refunds or credits are given for days absent due to illness, appointments, extracurricular activities, visiting friends, vacation, etc. In the case of extended illness, a medical note must be provided, and refunds or credits will be considered on an individual basis.

Passes and Memberships

Visit Passes, 1-month and 3-month memberships and promotional passes are non-transferable and non-refundable but may be upgraded to an annual membership. Annual adult and annual family memberships are eligible for a one-time extension for leaves exceeding 30 days. Leaves of less than 30 days may be granted for medical or personal emergencies. Requests may be granted for cancellations of annual memberships for relocation or medical reasons. Cancellations are effective at the end of the current month.

Greater Victoria Annual Regional Memberships

Are non-transferable, non-refundable and are not eligible for extensions. A $5 replacement fee applies if a pass is lost or stolen. In the event a patron is suspended or banned from the facility the GVAC Regional pass/card must be confiscated and destroyed. Notification is then sent to the Regional Managers Group to inform them of the termination.

Facility Rentals

Cancellation requests must be made at least 30 DAYS prior to the date of occupancy. Within 30 days of occupancy, the user may reschedule the rental with no refund, or may forfeit the use of the time but will be charged for the rental.In the event that WSPR must cancel usage, they attempt to provide a minimum of 14 DAYS advance notice.

REFUNDS AND ACCOUNTING

Overdue Accounts
Two percent interest may be charged to invoices and accounts more than thirty days overdue. Delinquent accounts are assessed on a case-by-case basis and may result in withdrawal from programs and may be sent to a collection agency.

Refunds/Credits
Credits are valid for two years from the date of issue. Payments made by credit card or debit will be credited to the original credit/debit card (some restrictions apply). All other refunds are refunded by cheque and processed within 10 working days. A $25 fee may apply to NSF cheques, credit card or electronic fund transfer rejections. Refunds may be granted at the discretion of WSPRS staff. Documentation may be required. Some exceptions may apply and will be listed on your program receipts.

Medical Reasons
Withdrawals from a program or requests to cancel a pass due to medical reasons must be accompanied by a doctor’s note.
Relocation to a Community Outside of Greater Victoria
A refund will be processed once the cardholder completes a refund request form and returns the pass. Refunds will be calculated from the date of request. The refund will be processed within 14 working days and forwarded to the pass holder’s relocated address.
Additional Information
Occasionally, a facility may be unavailable due to events, holidays, or closures. In these cases, the pass holder will not be credited. In addition, memberships will not be placed on hold due to vacation or personal circumstances. If the patron is a regional pass holder, the regional admissions card MUST be returned for a cancellation due to medical or relocation reasons stated above. Refunds or credits will be calculated from the date the card is returned.

NSF Fees

All dishonored payments (bank or credit card) are subject to a $25 service charge (NSF Fee) and may cause the account to be frozen until paid. (This fee is in addition to any fees charged by the patron’s financial institution).

Payment Plan Administration Fee
The pre-authorized debit (PAD) plan provides an opportunity to make equal monthly payments for the WSPR annual pass, regional annual pass, and designated registered programs. Payments are made by authorizing the automatic transfer of payments from a chequing account at any Canadian banking institution or to a valid credit card.

Client Accounts
Any individual conducting fraudulent activity on their client account may have their facility access suspended.

Personal Information is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act and will only be used to manage and administer your WSPR account including program registration, membership or rentals. Questions regarding the collection, use or disclosure of this information may be directed to the manager of finance and administration at 250-478-8384.

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Juan de Fuca Rec Centre

Sat, 11-May-24

Aqua Babies & Tots (Diaper Dive & Little Learner)

Aqua Babies & Tots (Diaper Dive & Little Learner)

Twos Beginner & Advanced (Twos in Training - Top)

Twos Beginner & Advanced (Twos in Training - Top)

Terrific Twos

Swim Safe 3 (Swim Kids 3)

Engineering for Kids - Juniors

Indoor Cycling

3 - Snapper (Red Snapper)

Terrific Twos

1 - Starfish (Yellow Seahorse)

2 - Jellyfish (Orange Jellyfish)

1 - Starfish (Yellow Seahorse)

1 - Starfish (Yellow Seahorse)

Swim Safe 2 (Swim Kids 2)

Twos Beginner & Advanced (Twos in Training - Top)

3 - Snapper (Red Snapper)

Terrific Twos

1 - Starfish (Yellow Seahorse)

Adult Pickleball

3 - Snapper (Red Snapper)

Total Body Conditioning

Terrific Twos

Swim Safe 2 (Swim Kids 2)

1 - Starfish (Yellow Seahorse)

2 - Jellyfish (Orange Jellyfish)

Engineering for Kids - School Age

2 - Jellyfish (Orange Jellyfish)

Swim Safe 1 (Swim Kids 1)

2 - Jellyfish (Orange Jellyfish)

3 - Snapper (Red Snapper)

Swim Skills (6 & 7) (Swim Kids 6/7)

Swim Safe 3 (Swim Kids 3)

Swim Safe 1 (Swim Kids 1)

3 - Snapper (Red Snapper)

1 - Starfish (Yellow Seahorse)

Bronze 5 Hr Class

Swim Safe 4 (Swim Kids 4)

Swim Safe 4 (Swim Kids 4)

2 - Jellyfish (Orange Jellyfish)

Swim Safe 1 (Swim Kids 1)

Swim Safe 1 (Swim Kids 1)

Swim Skills 5 (Swim Kids 5)

Swim Skills 8. 9. & 10 (Swim Kids 8, 9, 10)

School Age (ISC2- Langford)

Swim Parties

5 and under party (ISC1-Playroom)

Turf Birthday Party (Turf & Youth Room)

Basketball Drop In

Leisure Pool Private Class

Leisure Pool Private Class

Leisure Pool Private Class

Leisure Pool Private Class