Juan de Fuca Rec Centre

Helpful guide to setting up and accessing your account:

Creating a new online account

Activating your account online

Browsing and registering for courses

Registration day tips and tricks

Click here for more detailed help section including videos.

Creating a new online account

Click “Register” to create a new account.
Enter in your personal information such as name, address, contact information, and password. Required fields are indicated with a * and require a response to save.
Click “Register” to complete.
From the menu, you should now see your first and last name as the logged in user.

WSPR-Intelli Help - Creating a New Account.pdf

Activating your account online

Click “Logon” to log into your account.
Click the link to create a password for your online account, or if you’ve forgotten your password.
Enter your email address.
• If your last visit was before December 1st, 2021, please use the email you used in PerfectMind
• If your last visit was after December 1st, 2021, please use the email you provided when creating your Intelligenz account
• If unsure, contact reception at 250-478-8384 or reception@westshorerecreation.ca for assistance
You will receive an email from reception@westshorerecreation.ca with a password reset link.
Open the email and click the link. If you have trouble clicking the link, try coping and pasting it into your browser.
Type and confirm your new password. Passwords must be at least 8 characters and have 1 uppercase letter.
You can now login to view your account information and register for courses.

WSPR-Intelli Help - First Login & Password Reset.pdf

Navigating your Account

Click “Logon” to log into your account.
Choose your menu option.
On a PC/Laptop, the menu options appear on the main page.

MENU OPTIONS OVERVIEW:

My Account:

Balances owing and payment schedules for memberships and childcare

My Password:

Change your password here

My Details:

Update name, address and contact information

My Baskets:

View any pending transactions

My Memberships:

Shows memberships for all family members
Can view for one or multiple family members at a time
Option to view cancelled and finished memberships

My Courses: best used to view camps or programs that span a series of weeks

Course will be listed by its type, not name
Shows registered courses for all family members
Can view for one or multiple family members at a time
Option to view confirmed courses only, or waitlisted courses

My Appointments: best used to view drop-in classes

Shows upcoming class schedule for all family members
Can view for one or multiple family members at a time
Date range is adjustable
Drop-in classes can be rebooked from this screen

My Statements:

View invoices from previous transactions (registrations, memberships, drop-in classes)
View account credits for cancelled programs/services
Pay outstanding invoices

My Outstanding Invoices:

View and pay outstanding invoices

My Groups:

Add/edit/remove family group members
Add/edit/remove corporate group members

My Preferences:

Update communication preference settings for promotions and reminders

My Forms:

Update form responses for registered courses and other services

WSPR-Intelli Help - Navigating your Account.pdf

Juan de Fuca Rec Centre

Wed, 01-May-24

Previous Week Fri Sat Sun Mon Tue Wed Thu Next Week

Previous Week Next Week

Fri Sat Sun Mon Tue Wed Thu

Indoor Cycling

Date: Wed, 01-May-24

Time: 6:15 AM - 7:00 AM (45 mins)

Staff: West Shore Parks & Rec, Staff

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 9

Completed

Kinderprep Preschool

Date: Wed, 01-May-24

Time: 9:00 AM - 1:00 PM (240 mins)

Location: View Royal Room

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

ISC Not Available

Date: Wed, 01-May-24

Time: 9:00 AM - 5:00 PM (480 mins)

Location: Indoor Sport Complex

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

Discovery Preschool

Date: Wed, 01-May-24

Time: 9:00 AM - 12:00 PM (180 mins)

Location: View Royal Room, Metchosin Room

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

ISC Not Available

Date: Wed, 01-May-24

Time: 9:00 AM - 5:00 PM (480 mins)

Location: Indoor Sport Complex

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

Bright Beginnings

Date: Wed, 01-May-24

Time: 9:00 AM - 11:00 AM (120 mins)

Staff: West Shore Parks & Rec, Staff

Location: Kids Cove

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Weightroom Attendant on Duty

Date: Wed, 01-May-24

Time: 9:00 AM - 11:00 AM (120 mins)

Staff: West Shore Parks & Rec, Staff

Location: Weight Room

Venue: Juan de Fuca Rec Centre

Spaces: 75

Unavailable

Total Body Conditioning

Date: Wed, 01-May-24

Time: 9:15 AM - 10:15 AM (60 mins)

Staff: Earl, Jeannette

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 18

Completed

Engineering for Kids - Homeschoolers

Date: Wed, 01-May-24

Time: 10:30 AM - 12:00 PM (90 mins)

Staff: Engineering for Kids, Staff

Location: Youth Room

Venue: Juan de Fuca Rec Centre

Spaces: 4

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 11:30 AM - 12:00 PM (30 mins)

Staff: Bradshaw, Jordann

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

Group Fitness 60 Minutes

Date: Wed, 01-May-24

Time: 11:45 AM - 12:45 PM (60 mins)

Staff: West Shore Parks & Rec, Staff

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: -2

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 2:00 PM - 2:30 PM (30 mins)

Staff: McConnell, Avah

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 2:30 PM - 3:00 PM (30 mins)

Staff: McConnell, Avah

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Weightroom Attendant on Duty

Date: Wed, 01-May-24

Time: 3:00 PM - 6:00 PM (180 mins)

Staff: West Shore Parks & Rec, Staff

Location: Weight Room

Venue: Juan de Fuca Rec Centre

Spaces: 75

Unavailable

ASC

Date: Wed, 01-May-24

Time: 3:00 PM - 5:30 PM (150 mins)

Staff: West Shore Parks & Rec, Staff

Location: Metchosin Room

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

ASC

Date: Wed, 01-May-24

Time: 3:00 PM - 5:30 PM (150 mins)

Staff: West Shore Parks & Rec, Staff

Location: Playroom

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

ASC

Date: Wed, 01-May-24

Time: 3:00 PM - 5:30 PM (150 mins)

Staff: West Shore Parks & Rec, Staff

Location: View Royal Room

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 3:00 PM - 3:30 PM (30 mins)

Staff: McConnell, Avah

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

ASC

Date: Wed, 01-May-24

Time: 3:00 PM - 5:30 PM (150 mins)

Staff: West Shore Parks & Rec, Staff

Location: Highlands & Langford Rooms

Venue: Juan de Fuca Rec Centre

Spaces: -2

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Wed, 01-May-24

Time: 4:00 PM - 4:30 PM (30 mins)

Staff: Parker, Skyler

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 2 (Swim Kids 2)

Date: Wed, 01-May-24

Time: 4:00 PM - 4:30 PM (30 mins)

Staff: Eisenhauer, Grace

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Wed, 01-May-24

Time: 4:00 PM - 4:30 PM (30 mins)

Staff: Heck, Olivia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Aqua Babies & Tots (Diaper Dive & Little Learner)

Date: Wed, 01-May-24

Time: 4:00 PM - 4:30 PM (30 mins)

Staff: Rupf, Jiyan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Twos Beginner & Advanced (Twos in Training - Top)

Date: Wed, 01-May-24

Time: 4:00 PM - 4:30 PM (30 mins)

Staff: Kirk, Zak

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Aqua Babies & Tots (Diaper Dive & Little Learner)

Date: Wed, 01-May-24

Time: 4:00 PM - 4:30 PM (30 mins)

Staff: McConnell, Avah

Location: Leisure Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Kirk, Zak

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Terrific Twos

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Mclay, Sadie

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swimming Instructor 4 Hour Class

Date: Wed, 01-May-24

Time: 4:30 PM - 8:30 PM (240 mins)

Staff: Babin, Hamish, Landry, Shekinah, Newton, Emily

Location: Main Pool - West

Venue: Juan de Fuca Rec Centre

Spaces: 3

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Rupf, Jiyan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

3 - Snapper (Red Snapper)

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Parker, Skyler

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Eisenhauer, Grace

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Waygood, Aeron

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: Heck, Olivia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 3 (Swim Kids 3)

Date: Wed, 01-May-24

Time: 4:30 PM - 5:00 PM (30 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Rupf, Jiyan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

3 - Snapper (Red Snapper)

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Mclay, Sadie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Power Circuit

Date: Wed, 01-May-24

Time: 5:00 PM - 6:00 PM (60 mins)

Staff: Nnoli, Eugene

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 22

Completed

Terrific Twos

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Heck, Olivia

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Parker, Skyler

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Waygood, Aeron

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 1

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Kirk, Zak

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Swim Safe 4 (Swim Kids 4)

Date: Wed, 01-May-24

Time: 5:00 PM - 5:30 PM (30 mins)

Staff: Eisenhauer, Grace

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Skills 5 (Swim Kids 5)

Date: Wed, 01-May-24

Time: 5:15 PM - 6:00 PM (45 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 5:15 PM - 5:45 PM (30 mins)

Staff: Stephenson, Melinda

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Wed, 01-May-24

Time: 5:30 PM - 6:00 PM (30 mins)

Staff: Parker, Skyler

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Twos Beginner & Advanced (Twos in Training - Top)

Date: Wed, 01-May-24

Time: 5:30 PM - 6:00 PM (30 mins)

Staff: Heck, Olivia

Location: Adventure Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Swim Safe 4 (Swim Kids 4)

Date: Wed, 01-May-24

Time: 5:30 PM - 6:00 PM (30 mins)

Staff: Rupf, Jiyan

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

3 - Snapper (Red Snapper)

Date: Wed, 01-May-24

Time: 5:30 PM - 6:00 PM (30 mins)

Staff: Mclay, Sadie

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 3 (Swim Kids 3)

Date: Wed, 01-May-24

Time: 5:30 PM - 6:00 PM (30 mins)

Staff: Eisenhauer, Grace

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Wed, 01-May-24

Time: 5:30 PM - 6:00 PM (30 mins)

Staff: Kirk, Zak

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Wed, 01-May-24

Time: 5:45 PM - 6:15 PM (30 mins)

Staff: Waygood, Aeron

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

2 - Jellyfish (Orange Jellyfish)

Date: Wed, 01-May-24

Time: 6:00 PM - 6:30 PM (30 mins)

Staff: Kirk, Zak

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

4 - Dolphin (Maroon Starfish-Blue Dolphin)

Date: Wed, 01-May-24

Time: 6:00 PM - 6:30 PM (30 mins)

Staff: Eisenhauer, Grace

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Skills (6 & 7) (Swim Kids 6/7)

Date: Wed, 01-May-24

Time: 6:00 PM - 6:45 PM (45 mins)

Staff: Mclay, Sadie

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 6:00 PM - 6:30 PM (30 mins)

Staff: Rupf, Jiyan

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Weightroom Attendant on Duty

Date: Wed, 01-May-24

Time: 6:00 PM - 10:00 PM (240 mins)

Staff: West Shore Parks & Rec, Staff

Location: Weight Room

Venue: Juan de Fuca Rec Centre

Spaces: 75

Unavailable

Swim Safe 2 (Swim Kids 2)

Date: Wed, 01-May-24

Time: 6:00 PM - 6:30 PM (30 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 6:00 PM - 6:30 PM (30 mins)

Staff: Stephenson, Melinda

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 2 (Swim Kids 2)

Date: Wed, 01-May-24

Time: 6:15 PM - 6:45 PM (30 mins)

Staff: Heck, Olivia

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

1 - Starfish (Yellow Seahorse)

Date: Wed, 01-May-24

Time: 6:15 PM - 6:45 PM (30 mins)

Staff: Waygood, Aeron

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

TRX Combo Drop-in*

Date: Wed, 01-May-24

Time: 6:15 PM - 7:15 PM (60 mins)

Staff: Nnoli, Eugene

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 2

Completed

Weightroom 60 Minutes

Date: Wed, 01-May-24

Time: 6:15 PM - 7:15 PM (60 mins)

Staff: Nnoli, Eugene

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 5

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Wed, 01-May-24

Time: 6:15 PM - 6:45 PM (30 mins)

Staff: Sharma, Aasmita

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 6:30 PM - 7:00 PM (30 mins)

Staff: Stephenson, Melinda

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Skills 8. 9. & 10 (Swim Kids 8, 9, 10)

Date: Wed, 01-May-24

Time: 6:30 PM - 7:30 PM (60 mins)

Staff: McConnell, Avah

Location: Main Pool

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

3 - Snapper (Red Snapper)

Date: Wed, 01-May-24

Time: 6:45 PM - 7:15 PM (30 mins)

Staff: Sharma, Aasmita

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Swim Safe 1 (Swim Kids 1)

Date: Wed, 01-May-24

Time: 6:45 PM - 7:15 PM (30 mins)

Staff: Waygood, Aeron

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 6:45 PM - 7:15 PM (30 mins)

Staff: Heck, Olivia

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Leisure Pool Private Class

Date: Wed, 01-May-24

Time: 7:00 PM - 7:30 PM (30 mins)

Staff: Stephenson, Melinda

Location: Leisure Pool Tank

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Adult and Youth Swim 1 & 2

Date: Wed, 01-May-24

Time: 7:30 PM - 8:15 PM (45 mins)

Staff: Eisenhauer, Grace

Location: Lane 1, Lane 2

Venue: Juan de Fuca Rec Centre

Spaces: 0

Unavailable

Jumping Fitness

Date: Wed, 01-May-24

Time: 7:30 PM - 8:30 PM (60 mins)

Staff: Brisch, Melinda

Location: Fitness Studio

Venue: Juan de Fuca Rec Centre

Spaces: 9

Unavailable

Adult and Youth Swim 1 & 2

Date: Wed, 01-May-24

Time: 7:30 PM - 8:15 PM (45 mins)

Staff: Sharma, Aasmita

Location: Lane 2, Lane 1

Venue: Juan de Fuca Rec Centre

Spaces: -1

Unavailable

Date	Time	Class	Instructors	Location	Venue	Spaces	Availability
Wed 01 May	6:15 AM - 7:00 AM (45 mins)	Indoor Cycling	West Shore Parks & Rec, Staff	Fitness Studio	Juan de Fuca Rec Centre	9	Completed
Wed 01 May	9:00 AM - 1:00 PM (240 mins)	Kinderprep Preschool		View Royal Room	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	9:00 AM - 5:00 PM (480 mins)	ISC Not Available		Indoor Sport Complex	Juan de Fuca Rec Centre	1	Booking Unavailable
Wed 01 May	9:00 AM - 12:00 PM (180 mins)	Discovery Preschool		Discovery Preschool Wed, 01-May-24, 9:00 AM - 12:00 PM Multiple Locations View Royal Room Metchosin Room	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	9:00 AM - 5:00 PM (480 mins)	ISC Not Available		Indoor Sport Complex	Juan de Fuca Rec Centre	1	Booking Unavailable
Wed 01 May	9:00 AM - 11:00 AM (120 mins)	Bright Beginnings	West Shore Parks & Rec, Staff	Kids Cove	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	9:00 AM - 11:00 AM (120 mins)	Weightroom Attendant on Duty	West Shore Parks & Rec, Staff	Weight Room	Juan de Fuca Rec Centre	75	Booking Unavailable
Wed 01 May	9:15 AM - 10:15 AM (60 mins)	Total Body Conditioning	Earl, Jeannette	Fitness Studio	Juan de Fuca Rec Centre	18	Completed
Wed 01 May	10:30 AM - 12:00 PM (90 mins)	Engineering for Kids - Homeschoolers	Engineering for Kids, Staff	Youth Room	Juan de Fuca Rec Centre	4	Booking Unavailable
Wed 01 May	11:30 AM - 12:00 PM (30 mins)	Leisure Pool Private Class	Bradshaw, Jordann	Leisure Pool Tank	Juan de Fuca Rec Centre	1	Booking Unavailable
Wed 01 May	11:45 AM - 12:45 PM (60 mins)	Group Fitness 60 Minutes	West Shore Parks & Rec, Staff	Fitness Studio	Juan de Fuca Rec Centre	-2	Booking Unavailable
Wed 01 May	2:00 PM - 2:30 PM (30 mins)	Leisure Pool Private Class	McConnell, Avah	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	2:30 PM - 3:00 PM (30 mins)	Leisure Pool Private Class	McConnell, Avah	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	3:00 PM - 6:00 PM (180 mins)	Weightroom Attendant on Duty	West Shore Parks & Rec, Staff	Weight Room	Juan de Fuca Rec Centre	75	Booking Unavailable
Wed 01 May	3:00 PM - 5:30 PM (150 mins)	ASC	West Shore Parks & Rec, Staff	Metchosin Room	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	3:00 PM - 5:30 PM (150 mins)	ASC	West Shore Parks & Rec, Staff	Playroom	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	3:00 PM - 5:30 PM (150 mins)	ASC	West Shore Parks & Rec, Staff	View Royal Room	Juan de Fuca Rec Centre	1	Booking Unavailable
Wed 01 May	3:00 PM - 3:30 PM (30 mins)	Leisure Pool Private Class	McConnell, Avah	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	3:00 PM - 5:30 PM (150 mins)	ASC	West Shore Parks & Rec, Staff	Highlands & Langford Rooms	Juan de Fuca Rec Centre	-2	Booking Unavailable
Wed 01 May	4:00 PM - 4:30 PM (30 mins)	1 - Starfish (Yellow Seahorse)	Parker, Skyler	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:00 PM - 4:30 PM (30 mins)	Swim Safe 2 (Swim Kids 2)	Eisenhauer, Grace	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:00 PM - 4:30 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Heck, Olivia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:00 PM - 4:30 PM (30 mins)	Aqua Babies & Tots (Diaper Dive & Little Learner)	Rupf, Jiyan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:00 PM - 4:30 PM (30 mins)	Twos Beginner & Advanced (Twos in Training - Top)	Kirk, Zak	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:00 PM - 4:30 PM (30 mins)	Aqua Babies & Tots (Diaper Dive & Little Learner)	McConnell, Avah	Leisure Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	Leisure Pool Private Class	Kirk, Zak	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	Terrific Twos	Mclay, Sadie	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 8:30 PM (240 mins)	Swimming Instructor 4 Hour Class	Babin, Hamish Landry, Shekinah Newton, Emily	Main Pool - West	Juan de Fuca Rec Centre	3	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Rupf, Jiyan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	3 - Snapper (Red Snapper)	Parker, Skyler	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Eisenhauer, Grace	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	1 - Starfish (Yellow Seahorse)	Waygood, Aeron	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Heck, Olivia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	4:30 PM - 5:00 PM (30 mins)	Swim Safe 3 (Swim Kids 3)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	1 - Starfish (Yellow Seahorse)	Rupf, Jiyan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	3 - Snapper (Red Snapper)	Mclay, Sadie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:00 PM - 6:00 PM (60 mins)	Power Circuit	Nnoli, Eugene	Fitness Studio	Juan de Fuca Rec Centre	22	Completed
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	Terrific Twos	Heck, Olivia	Adventure Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Parker, Skyler	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Waygood, Aeron	Leisure Pool Tank	Juan de Fuca Rec Centre	1	Booking Unavailable
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	1 - Starfish (Yellow Seahorse)	Kirk, Zak	Leisure Pool Tank	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	5:00 PM - 5:30 PM (30 mins)	Swim Safe 4 (Swim Kids 4)	Eisenhauer, Grace	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:15 PM - 6:00 PM (45 mins)	Swim Skills 5 (Swim Kids 5)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:15 PM - 5:45 PM (30 mins)	Leisure Pool Private Class	Stephenson, Melinda	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:30 PM - 6:00 PM (30 mins)	1 - Starfish (Yellow Seahorse)	Parker, Skyler	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:30 PM - 6:00 PM (30 mins)	Twos Beginner & Advanced (Twos in Training - Top)	Heck, Olivia	Adventure Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	5:30 PM - 6:00 PM (30 mins)	Swim Safe 4 (Swim Kids 4)	Rupf, Jiyan	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:30 PM - 6:00 PM (30 mins)	3 - Snapper (Red Snapper)	Mclay, Sadie	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:30 PM - 6:00 PM (30 mins)	Swim Safe 3 (Swim Kids 3)	Eisenhauer, Grace	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:30 PM - 6:00 PM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Kirk, Zak	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	5:45 PM - 6:15 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Waygood, Aeron	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:00 PM - 6:30 PM (30 mins)	2 - Jellyfish (Orange Jellyfish)	Kirk, Zak	Leisure Pool Tank	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	6:00 PM - 6:30 PM (30 mins)	4 - Dolphin (Maroon Starfish-Blue Dolphin)	Eisenhauer, Grace	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:00 PM - 6:45 PM (45 mins)	Swim Skills (6 & 7) (Swim Kids 6/7)	Mclay, Sadie	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:00 PM - 6:30 PM (30 mins)	Leisure Pool Private Class	Rupf, Jiyan	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:00 PM - 10:00 PM (240 mins)	Weightroom Attendant on Duty	West Shore Parks & Rec, Staff	Weight Room	Juan de Fuca Rec Centre	75	Booking Unavailable
Wed 01 May	6:00 PM - 6:30 PM (30 mins)	Swim Safe 2 (Swim Kids 2)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:00 PM - 6:30 PM (30 mins)	Leisure Pool Private Class	Stephenson, Melinda	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:15 PM - 6:45 PM (30 mins)	Swim Safe 2 (Swim Kids 2)	Heck, Olivia	Main Pool	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:15 PM - 6:45 PM (30 mins)	1 - Starfish (Yellow Seahorse)	Waygood, Aeron	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:15 PM - 7:15 PM (60 mins)	TRX Combo Drop-in*	Nnoli, Eugene	Fitness Studio	Juan de Fuca Rec Centre	2	Completed
Wed 01 May	6:15 PM - 7:15 PM (60 mins)	Weightroom 60 Minutes	Nnoli, Eugene	Fitness Studio	Juan de Fuca Rec Centre	5	Booking Unavailable
Wed 01 May	6:15 PM - 6:45 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Sharma, Aasmita	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:30 PM - 7:00 PM (30 mins)	Leisure Pool Private Class	Stephenson, Melinda	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:30 PM - 7:30 PM (60 mins)	Swim Skills 8. 9. & 10 (Swim Kids 8, 9, 10)	McConnell, Avah	Main Pool	Juan de Fuca Rec Centre	-1	Booking Unavailable
Wed 01 May	6:45 PM - 7:15 PM (30 mins)	3 - Snapper (Red Snapper)	Sharma, Aasmita	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:45 PM - 7:15 PM (30 mins)	Swim Safe 1 (Swim Kids 1)	Waygood, Aeron	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	6:45 PM - 7:15 PM (30 mins)	Leisure Pool Private Class	Heck, Olivia	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	7:00 PM - 7:30 PM (30 mins)	Leisure Pool Private Class	Stephenson, Melinda	Leisure Pool Tank	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	7:30 PM - 8:15 PM (45 mins)	Adult and Youth Swim 1 & 2	Eisenhauer, Grace	Adult and Youth Swim 1 & 2 Wed, 01-May-24, 7:30 PM - 8:15 PM Multiple Locations Lane 1 Lane 2	Juan de Fuca Rec Centre	0	Booking Unavailable
Wed 01 May	7:30 PM - 8:30 PM (60 mins)	Jumping Fitness	Brisch, Melinda	Fitness Studio	Juan de Fuca Rec Centre	9	Booking Unavailable
Wed 01 May	7:30 PM - 8:15 PM (45 mins)	Adult and Youth Swim 1 & 2	Sharma, Aasmita	Adult and Youth Swim 1 & 2 Wed, 01-May-24, 7:30 PM - 8:15 PM Multiple Locations Lane 2 Lane 1	Juan de Fuca Rec Centre	-1	Booking Unavailable

Participant	Activity	Date	Time	Venue

CANCELLATION AND WITHDRAWLS

General Programs
Full credits or refunds will be processed by contacting reception a minimum of 7 DAYS for pro-d day, winter break, spring break and summer camps and 3 DAYS prior to the start of all other courses/program start dates (less supply costs). No refunds or credits will be given for dates of classes that have passed unless a medical note is supplied, and proof of absence can be obtained. Full credits or refunds are issued when WSPR cancels a program or when a program is not convenient due to unforeseen course changes. Every effort will be made by WSPR staff to cancel a class/program in a timely manner (3 to 5 DAYS prior to program start date).

Birthday Parties
Full credits or refunds are issued for cancellations made at least 14 DAYS prior to program start date.

Aquatics

Swimming Lessons
Prorated refunds or credits are issued for cancellations made before the SECOND CLASS. After the second class, a withdrawal and credit may be permitted for the remainder of the lesson set if at least 6 classes remain, and only if reception can fill the space from the waitlist. Withdrawal requests less than 72 HOURS prior to the upcoming lesson will be charged one lesson. Classes cannot be rescheduled. Makeup lessons are not provided.
Advanced Aquatic Courses
Full credits or refunds are issued for cancellations made at least 7 DAYS prior to course start date. Cancellation requests with less than 7 days’ notice will only be permitted if class enrollment is not below its minimum of 6 participants. Cancellation requests and refunds of materials are not permitted once course has started.

Personal Training & Rehabilitation
At least 24 HOURS notice is required to reschedule personal training and rehabilitation appointments. Cancellation requests less than 24 HOURS prior to the upcoming appointment will be charged one session. Personal Training and Rehabilitation packages expire 6 months fromdate of purchase. Refunds may be issued for medical reasons at the discretion of the program supervisor.

Childcare

Afterschool Care and Licensed Childcare – 10-Month Preschool and Nature Preschool
Withdrawals require a minimum of 1 MONTH’s written notice and will take effect on the first of the applicable month (for example, notice given by November 1st will take effect on December 1st). If 1 month’s notice is not given, a 1-month fee charge will apply. Notice of withdrawal must be given by the last day of the month. Withdrawals or refunds are not given for a partial month. Notice of withdrawal must be given directly to the program supervisor. No refunds or credits are given for days absent due to illness, appointments, extracurricular activities, visiting friends, vacation, etc. In the case of extended illness, a medical note must be provided, and refunds or credits will be considered on an individual basis.
Licensed Childcare – Daycare
Withdrawals require a minimum of 2 MONTHS’ written notice and will take effect on the first of the applicable month (for example, notice given by November 1st will take effect on January 1st). If 2 months’ notice is not given, a 1-month fee charge will apply. Notice of withdrawal must be given by the last day of the month. Withdrawals or refunds are not given for a partial month. Notice of withdrawal must be emailed to the licensed daycare & preschool programmer. No refunds or credits are given for days absent due to illness, appointments, extracurricular activities, visiting friends, vacation, etc. In the case of extended illness, a medical note must be provided, and refunds or credits will be considered on an individual basis.

Passes and Memberships

Visit Passes, 1-month and 3-month memberships and promotional passes are non-transferable and non-refundable but may be upgraded to an annual membership. Annual adult and annual family memberships are eligible for a one-time extension for leaves exceeding 30 days. Leaves of less than 30 days may be granted for medical or personal emergencies. Requests may be granted for cancellations of annual memberships for relocation or medical reasons. Cancellations are effective at the end of the current month.

Greater Victoria Annual Regional Memberships

Are non-transferable, non-refundable and are not eligible for extensions. A $5 replacement fee applies if a pass is lost or stolen. In the event a patron is suspended or banned from the facility the GVAC Regional pass/card must be confiscated and destroyed. Notification is then sent to the Regional Managers Group to inform them of the termination.

Facility Rentals

Cancellation requests must be made at least 30 DAYS prior to the date of occupancy. Within 30 days of occupancy, the user may reschedule the rental with no refund, or may forfeit the use of the time but will be charged for the rental.In the event that WSPR must cancel usage, they attempt to provide a minimum of 14 DAYS advance notice.

REFUNDS AND ACCOUNTING

Overdue Accounts
Two percent interest may be charged to invoices and accounts more than thirty days overdue. Delinquent accounts are assessed on a case-by-case basis and may result in withdrawal from programs and may be sent to a collection agency.

Refunds/Credits
Credits are valid for two years from the date of issue. Payments made by credit card or debit will be credited to the original credit/debit card (some restrictions apply). All other refunds are refunded by cheque and processed within 10 working days. A $25 fee may apply to NSF cheques, credit card or electronic fund transfer rejections. Refunds may be granted at the discretion of WSPRS staff. Documentation may be required. Some exceptions may apply and will be listed on your program receipts.

Medical Reasons
Withdrawals from a program or requests to cancel a pass due to medical reasons must be accompanied by a doctor’s note.
Relocation to a Community Outside of Greater Victoria
A refund will be processed once the cardholder completes a refund request form and returns the pass. Refunds will be calculated from the date of request. The refund will be processed within 14 working days and forwarded to the pass holder’s relocated address.
Additional Information
Occasionally, a facility may be unavailable due to events, holidays, or closures. In these cases, the pass holder will not be credited. In addition, memberships will not be placed on hold due to vacation or personal circumstances. If the patron is a regional pass holder, the regional admissions card MUST be returned for a cancellation due to medical or relocation reasons stated above. Refunds or credits will be calculated from the date the card is returned.

NSF Fees

All dishonored payments (bank or credit card) are subject to a $25 service charge (NSF Fee) and may cause the account to be frozen until paid. (This fee is in addition to any fees charged by the patron’s financial institution).

Payment Plan Administration Fee
The pre-authorized debit (PAD) plan provides an opportunity to make equal monthly payments for the WSPR annual pass, regional annual pass, and designated registered programs. Payments are made by authorizing the automatic transfer of payments from a chequing account at any Canadian banking institution or to a valid credit card.

Client Accounts
Any individual conducting fraudulent activity on their client account may have their facility access suspended.

Personal Information is collected under the authority of section 33(c) of the Freedom of Information and Protection of Privacy Act and will only be used to manage and administer your WSPR account including program registration, membership or rentals. Questions regarding the collection, use or disclosure of this information may be directed to the manager of finance and administration at 250-478-8384.

Browser Unsupported

Juan de Fuca Rec Centre

Wed, 01-May-24

Indoor Cycling

Kinderprep Preschool

ISC Not Available

Discovery Preschool

ISC Not Available

Bright Beginnings

Weightroom Attendant on Duty

Total Body Conditioning

Engineering for Kids - Homeschoolers

Leisure Pool Private Class

Group Fitness 60 Minutes

Leisure Pool Private Class

Leisure Pool Private Class

Weightroom Attendant on Duty

ASC

ASC

ASC

Leisure Pool Private Class

ASC

1 - Starfish (Yellow Seahorse)

Swim Safe 2 (Swim Kids 2)

Swim Safe 1 (Swim Kids 1)

Aqua Babies & Tots (Diaper Dive & Little Learner)

Twos Beginner & Advanced (Twos in Training - Top)

Aqua Babies & Tots (Diaper Dive & Little Learner)

Leisure Pool Private Class

Terrific Twos

Swimming Instructor 4 Hour Class

2 - Jellyfish (Orange Jellyfish)

3 - Snapper (Red Snapper)

Swim Safe 1 (Swim Kids 1)

1 - Starfish (Yellow Seahorse)

2 - Jellyfish (Orange Jellyfish)

Swim Safe 3 (Swim Kids 3)

1 - Starfish (Yellow Seahorse)

3 - Snapper (Red Snapper)

Power Circuit

Terrific Twos

2 - Jellyfish (Orange Jellyfish)

Swim Safe 1 (Swim Kids 1)

1 - Starfish (Yellow Seahorse)

Swim Safe 4 (Swim Kids 4)

Swim Skills 5 (Swim Kids 5)

Leisure Pool Private Class

1 - Starfish (Yellow Seahorse)

Twos Beginner & Advanced (Twos in Training - Top)

Swim Safe 4 (Swim Kids 4)

3 - Snapper (Red Snapper)

Swim Safe 3 (Swim Kids 3)

2 - Jellyfish (Orange Jellyfish)

Swim Safe 1 (Swim Kids 1)

2 - Jellyfish (Orange Jellyfish)

4 - Dolphin (Maroon Starfish-Blue Dolphin)

Swim Skills (6 & 7) (Swim Kids 6/7)

Leisure Pool Private Class

Weightroom Attendant on Duty

Swim Safe 2 (Swim Kids 2)

Leisure Pool Private Class

Swim Safe 2 (Swim Kids 2)

1 - Starfish (Yellow Seahorse)

TRX Combo Drop-in*

Weightroom 60 Minutes

Swim Safe 1 (Swim Kids 1)

Leisure Pool Private Class

Swim Skills 8. 9. & 10 (Swim Kids 8, 9, 10)

3 - Snapper (Red Snapper)

Swim Safe 1 (Swim Kids 1)

Leisure Pool Private Class

Leisure Pool Private Class

Adult and Youth Swim 1 & 2

Jumping Fitness

Adult and Youth Swim 1 & 2